Category: Leadership

 0 Comment on Bridging the Gap: Implementing a Seamless BRD and Tech Spec Process

Bridging the Gap: Implementing a Seamless BRD and Tech Spec Process

 0 Comment on Level Up Your Career: Why Continuous Learning Is Your Secret Weapon for the New Year

Level Up Your Career: Why Continuous Learning Is Your Secret Weapon for the New Year

 1 Comment on Diving Deep with Data: My 2024 Journey into Business Analytics

Diving Deep with Data: My 2024 Journey into Business Analytics

 0 Comment on Cultivate a Customer-Centric Culture

Cultivate a Customer-Centric Culture

 1 Comment on 7 Ways to Guarantee Your Team Will Be Highly Engaged

7 Ways to Guarantee Your Team Will Be Highly Engaged

 0 Comment on Leadership and Management: Micromanagers vs. Leaders

Leadership and Management: Micromanagers vs. Leaders

 0 Comment on 9 Crucial Metrics to Measure Customer Support Team Performance

9 Crucial Metrics to Measure Customer Support Team Performance

 0 Comment on Why Your Company Needs a Tech Support Scorecard

Why Your Company Needs a Tech Support Scorecard

 0 Comment on What is a Disaster Recovery Plan and why Does Your Organization Need One?

What is a Disaster Recovery Plan and why Does Your Organization Need One?

 3 Comments on The Metrics You Need To Use To Produce Good CX

The Metrics You Need To Use To Produce Good CX

 0 Comment on Trends that Will Change the Way You Do Business

Trends that Will Change the Way You Do Business

 1 Comment on Top 5 CX Blog Posts from July 2020

Top 5 CX Blog Posts from July 2020

 1 Comment on Who Moved My Cheese? – A Review and Analysis of an Amazing Little Book

Who Moved My Cheese? – A Review and Analysis of an Amazing Little Book

 1 Comment on The 80/20/30 Rule

The 80/20/30 Rule

 0 Comment on Understanding How Your Help Desk and NOC Services Connect

Understanding How Your Help Desk and NOC Services Connect

 0 Comment on THE CRUCIAL ROLE OF JOB SATISFACTION

THE CRUCIAL ROLE OF JOB SATISFACTION

 0 Comment on The Different Types of Emotions and how They Impact Human Behavior

The Different Types of Emotions and how They Impact Human Behavior

 0 Comment on The Relationship Between Locus of Control and Work Behavior

The Relationship Between Locus of Control and Work Behavior

 0 Comment on Management & the Achievement of Objectives

Management & the Achievement of Objectives

 0 Comment on The Best Employee Traits for an Organization

The Best Employee Traits for an Organization