Considering the importance of customer satisfaction in today’s competitive market, it makes sense for any company – no matter its size or industry – to invest in CRM. It is an essential tool that can help a company improve the customer experience by providing better service and reporting tools.
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SalesForce vs. HubSpot: A Side-by-Side Comparison (2020)
When considering CRM solutions there are two major players that need to be talked about. This post on SalesForce vs. HubSpot attempts to do this to help.
Read moreThe 5 Best CRM Systems in 2020
In an earlier post, I talked a bit about the creation and set up of a CRM for a friend working within the medical sector.
Read moreCan a Call Center Help in a Pandemic?
Firstly I hope that everyone is staying safe and sane during this very weird and bizarre time in the world! What is currently going on
Read moreHow Help Desk Software Increases Your Customer Support ROI
If you want to invest in customer support software such as Freshdesk, you may be wondering if the cost of the software will pay off.
Read moreThe Top 3 CRM Software Packages You Need to Consider if You Want to be Successful
For the success of a business, managing the customer relationship is essential. For any company, the client is seen as a potential resource. Therefore, it
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